feat: add issue templates for questions

.github/ISSUE_TEMPLATE/bug_report.md

@@ -2,7 +2,7 @@
 name: 🐞 Bug Report
 about: Create a report to help us improve
 title: ''
-labels: ''
+labels: bug
 assignees: ''
 
 ---

.github/ISSUE_TEMPLATE/question_guide.md

@@ -0,0 +1,50 @@
+---
+name: ❔ Question - Something doesn't work as guided
+about: Request for help if you have trouble during following the guide
+title: ''
+labels: question
+assignees: ''
+
+---
+
+## Environment
+<!-- K3s version can be checked by `k3s --version` command. -->
+
+- OS: CentOS X.Y, RHEL X.Y, Ubuntu X.Y, Debian X.Y, ...
+- Kubernetes/K3s: X.Y.Z
+- AWX Operator: X.Y.Z
+
+## Description
+<!-- Describe the problem here. -->
+<!-- Refer to troubleshooting guide first before creating issue. -->
+<!-- https://github.com/kurokobo/awx-on-k3s/blob/main/tips/troubleshooting.md -->
+
+Blah blah blah ...
+
+## Step to Reproduce
+<!-- Describe the steps to reproduce the problem or the operation you performed. -->
+
+1. Deploy ...
+2. Invoke `kubectl ...`
+3. ...
+4. ...
+
+## Logs
+<!-- Copy and paste the logs, command output, and error messages you've faced. -->
+<!-- Refer to troubleshooting guide to obtain logs from Operator and AWX. -->
+<!-- https://github.com/kurokobo/awx-on-k3s/blob/main/tips/troubleshooting.md -->
+
+```bash
+$ kubectl ...
+...
+```
+
+## Files
+<!-- If the actual files that used to deploy can be provided, copy & paste or attach them. -->
+
+```yaml
+---
+apiVersion: awx.ansible.com/v1beta1
+kind: AWX
+...
+```

.github/ISSUE_TEMPLATE/question_usage.md

@@ -0,0 +1,49 @@
+---
+name: ❔ Question - How to use for my use cases
+about: Request for help with usage and customization for specific use cases
+title: ''
+labels: question
+assignees: ''
+
+---
+
+## Environment
+<!-- K3s version can be checked by `k3s --version` command. -->
+
+- OS: CentOS X.Y, RHEL X.Y, Ubuntu X.Y, Debian X.Y, ...
+- Kubernetes/K3s: X.Y.Z
+- AWX Operator: X.Y.Z
+
+## Description
+<!-- Describe your goal and you have tried or investigated here. -->
+<!-- Note that @kurokobo may not respond to topics out-of-scope of this repository. -->
+
+Blah blah blah ...
+
+## Step to Reproduce
+<!-- Describe the steps that you have tried but no luck. -->
+
+1. Deploy ...
+2. Invoke `kubectl ...`
+3. ...
+4. ...
+
+## Logs
+<!-- Copy and paste the logs, command output, and error messages you've faced. -->
+<!-- Refer to troubleshooting guide to obtain logs from Operator and AWX. -->
+<!-- https://github.com/kurokobo/awx-on-k3s/blob/main/tips/troubleshooting.md -->
+
+```bash
+$ kubectl ...
+...
+```
+
+## Files
+<!-- If the actual files that used to deploy can be provided, copy & paste or attach them. -->
+
+```yaml
+---
+apiVersion: awx.ansible.com/v1beta1
+kind: AWX
+...
+```